SERVICE STATUS AT SWISH

Products still being dispatched but to UK only

 Last Updated: 21st Dec 2020

 Detail:

As a family run online business, working from a home office (as normal) with lock-up warehousing, we are still able to operate fairly normally at this time.

HOWEVER...

FOR THE UK:

With massive disruption to delivery services as a result of COVID-19 we cannot guarantee time of deliveries except "Next day" service ordered before 10am tomorrow (Tuesday 22nd December 2020) which Royal Mail will attempt to honour delivery before Christmas.

ALL OTHER COUNTRIES:

Due to a combination of COVID delays, BREXIT and enforced change to electronic customs data from January 2021 we are not confident we can offer an acceptable delivery service outside the UK so have regrettably taken the decision to stop any overseas ordering with immediate effect. We hope this is not permanent, but at these uncertain times we feel it is a necessary precaution.

Some other changes that apply:

AVAILABILITY

• Direct from supplier items, includiing posts, backboards and teamwear may not be available or may be delayed depending on the status of our suppliers at this time. We will contact you by phone or email with updates on your order if normal delivery is not possible.
• Our warehouse is still full of clothing and shoes, so please keep shopping from the products listed! New styles and restocks should be arriving from January (subject to impact of above mentioned issues and their affect on the supply chain worldwide).

POSSIBLE DELAYS:

• If access to stock in warehouse is affected in anyway, time to dispatch of orders may be a day or so longer than normal.
• Changes to delivery services may affect delivery times and there are currently many delays due to high mail volumes and COVID measures and staff impact. [Orders are mostly sent via Royal Mail. Click here to see service status published by Royal Mail.]

We will continue to service orders and support our customers within the changing Government guidelines during these challenging times. We will update this page as things develop.

We hope you all stay safe and well.