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Tips for Ordering

UK Latest Recommended Ordering Dates

Europe Latest Recommended Ordering Dates

Reduced Operating Hours

Extended Returns for Christmas Gifts

 

Tips for Ordering

Check our tips below for placing orders during the festive season to avoid any delays in receiving your order.

  • Order as early as possible - We're extending our returns policy for gifts order in November and December
  • Double check your shipping address at checkout
  • Make sure someone is in to accept Royal Mail Signed For® orders
  • Estimated Delivery is from time of dispatch (not time of order) and we use Royal Mail to get your parcels to you

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UK Latest Recommended Ordering Dates

Orders are usually dispatched within 1 weekday (Mon-Fri) of the order being placed. Please allow for Bank Holidays and reduced operating hours during the festive season.

For orders placed before 10am on weekdays (Mon-Fri) we aim for Same Day dispatch.

  • Friday 10 December:
    • Posts, Hoops, Teamwear and other 'from supplier' items cannot be guaranteed for pre Christmas delivery if ordered after this.
  • Monday 20 December:
    • Last day for Christmas delivery of free delivery orders under £50 in value, or to highland and islands
  • Tuesday 21 December:
    • Last day for Christmas delivery of all other 'free delivery to UK address' orders
  • Thursday 23 December:
    • Last day with 8am Cut-off for Next Working day deliveries using Royal Mail Special Delivery Guaranteed®
    • Please Note: 8am Cut-off for Same Day dispatch
  • Friday 24 December:
    • NOT IN TIME FOR CHRISTMAS
    • 8am Cut-off for Same Day dispatch
  • Friday 31 December:
    • 8am Cut-off for Same Day dispatch

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Europe Latest Recommended Ordering Dates

Sorry we are no longer shipping to Europe due to high cost of customs administration since Brexit.

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Reduced Operating Hours

You will still be able to place orders throughout the festive season, however SwiSh will be closed for Order Processing and Customer Support on all Bank Holidays and will operate reduced hours between Christmas and New Years.

Wednesday 22 December: Normal Operations
Thursday 23 December: 10am - 3pm
Friday 24 December: 10am - 3pm
Saturday 25 December: --- CLOSED ---
Sunday 26 December: --- CLOSED ---
Monday 27 December: --- CLOSED ---
Tuesday 28 December: 10am - 3pm
Wednesday 29 December: 10am - 3pm
Thursday 30 December: 10am - 3pm
Friday 31 December: 10am - 12noon
Saturday  1 January: --- CLOSED ---
Sunday 2 January --- CLOSED ---
Monday 3 January --- CLOSED ---
Tuesday 4 January Normal Operations

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Extended Returns for Christmas Gifts

For your peace of mind, we've extended our returns policy for orders placed during November and December 2021 until January 15th 2022 for goods bought as Christmas gifts.

See our Terms and Conditions for more information. All returned goods must be:

  • Unused
  • With tags attached
  • In manufacturers' original packaging
  • Received before or on January 15th 2022
  • Suitable for resale at full value

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