COVID 19 STATUS AT SWISH

Most products still being dispatched

 Last Updated: 27th May 2020

 Detail:

As a family run online business, working from a home office (as normal) with lock-up warehousing, we are still able to operate fairly normally at this time.

Some changes do however apply:

AVAILABILITY

• Direct from supplier items, includiing posts, backboards and teamwear may not be available or may be delayed depending on the status of our suppliers at this time. We will contact you by phone or email with updates on your order if normal delivery is not possible.
• Posts and backboards have been in exceptional demand and many models are currently not available from our suppliers having sold out. Please call if you would like to reserve a product not currently available for when restocked.
• Our warehouse is full of clothing and shoes, so please keep shopping from the products listed! New styles and restocks will be few and far between over the summer due to supply chain being affected worldwide.

POSSIBLE DELAYS:

• If access to stock in warehouse is affected in anyway, time to dispatch of orders may be a day or so longer than normal.
• Changes to delivery services may affect delivery times. [Orders are mosty sent via Royal Mail. Click here to see service status published by Royal Mail.]

SERVICE REDUCTIONS - NO NEXT-DAY AND LIMITED OVERSEAS PARCEL SIZE

• As a result of Royal Mail concentrating on essential services, we cannot currently offer Next Day delivery.
• As a result of carrier changes for the extraordinary circumstances, overseas orders were temporarily suspended but have now been restored for small parcels to a selection of European countries. Small parcels are under 2kg, maximum sum of dimensions 90cm. Plese ensure you select the correct country in the address field before chosing a shipping option. [This should permit 1 ball, 1 pair of shoes or up to 6 clothing items depending on their type. If no delivery option is shown in the checkout then your order may be oversize or overweight for the current service limitations.]

We will continue to service orders and support our customers within the changing Government guidelines during these challenging times. We will update this page as things develop.

We hope you all stay safe and well.